Manav Utthan Sewa Samiti (ManavDharam)
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Manav Utthan Sewa Samiti (“MUSS”, “we”, “our”, or “us”), operating through the spiritual platform Manav Dharam, is committed to safeguarding the privacy and personal information of devotees, website visitors, volunteers, donors, and participants in Sadbhavana Sammelans and other humanitarian and spiritual programs. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you interact with us through our website www.manavdharam.org, donation systems, and offline/online spiritual activities. We adhere to applicable Indian laws including the Information Technology Act, 2000, IT Rules 2011, and the principles of the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Scope and Applicability

This Policy applies to all personal data collected by Manav Utthan Sewa Samiti through our official channels, including our website (www.manavdharam.org), online and offline donation forms, registrations for Sadbhavana Sammelans, meditation and spiritual programs, volunteer enrollment forms, seva participation forms, and any communication exchanged with us through email, telephone, WhatsApp, or in-person interactions at our events, ashrams, or administrative offices. It governs the personal information shared by devotees, supporters, donors, volunteers, and participants as part of their engagement with our spiritual, social-service, and humanitarian activities.

This Policy does not apply to third-party websites, external payment gateways, social media platforms, or any outside digital services that may be referenced or linked on our website or through communication materials. Those external platforms operate under their own privacy policies and terms, and we encourage users to review those policies independently before submitting any personal information to them. Manav Utthan Sewa Samiti is not responsible for the privacy practices, data processing activities, or content of such external services.

2. Personal Data We Collect

We do not automatically collect personal information when you visit our website. We only collect information that you submit willingly. Depending on your interaction with us, this may include:

  • Name, email address, phone number, residential address
  • Details submitted during Sadbhavana Sammelan registration or spiritual event participation
  • Donation related information such as name, contact details, transaction reference, PAN/Aadhaar (if shared for receipt or compliance)
  • Information submitted via contact forms, volunteer forms, WhatsApp, email, or phone calls
  • Any other information you voluntarily provide during community activities

No information is collected unless manually entered by you.

3. How We Use Your Personal Data

We use your voluntarily shared information to provide, support, and improve spiritual and social services. This includes:

  • Processing donations and issuing receipts
  • Registering and coordinating participation in Sadbhavana Sammelans, meditation camps, seva activities, and other programs
  • Responding to queries, providing updates, and offering devotional/spiritual communications (only if opted in)
  • Maintaining legitimate records for organizational operations and compliance
  • Ensuring safety, communication, and coordination during public events and gatherings
  • Complying with legal, accounting, and audit requirements

We only use your data for purposes that you have agreed to or that are necessary for legal or legitimate activities.

4. Cookies and Tracking Technologies

We do not use cookies, trackers, analytics tools, or any automated technologies to collect personal data or monitor your browsing activities. We do not profile visitors, track online behavior, store device information, or run third-party advertising or analytics scripts. Your visit to our website remains anonymous unless you voluntarily submit your information through a form or direct communication. If, in the future, any optional cookies or analytical tools are introduced for improving user experience or website functionality, they will only be activated after providing you with clear notice and obtaining your explicit consent. You will always have the choice to accept or decline such technologies, and non-essential cookies will not operate without your permission.

5. Data Sharing and Disclosure

We do not sell, trade, rent, or commercially exploit your personal information in any manner. We value and respect the trust you place in us, and your information is handled solely for genuine spiritual, charitable, organisational, and administrative purposes. We may share your information only with trusted third-party service providers as required to securely process donations, maintain essential digital services, or support operational functions for example, authorised payment gateways, banking partners, and limited technology vendors who assist us in communication or record-keeping. Such third parties are engaged only for legitimate purposes and are expected to follow appropriate confidentiality and data-protection practices.

We may also disclose personal information where it is legally necessary to do so, including compliance with applicable laws, directions from courts or regulatory authorities, prevention of fraud or misuse, or to protect the rights, safety, and integrity of our devotees, volunteers, donors, and activities. Beyond these specific circumstances, no personal data is shared with external entities, advertisers, or commercial organisations.

6. Cross-Border Data Transfers

While we primarily store and process data within India, certain trusted third-party service providers such as secure email platforms, cloud services, or hosting partners may operate servers or infrastructure in other countries. In such cases, personal data may be transferred outside India only when necessary for operational purposes and always with appropriate safeguards to ensure its protection. Any cross-border transfer will comply with applicable legal requirements and will be handled with the same level of confidentiality and security as data processed within India. We ensure that such service providers follow reasonable data protection practices and safeguard your information responsibly.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including donation acknowledgement, issuing receipts, maintaining accounting and audit records, event and volunteer coordination, and compliance with statutory, regulatory, or legal obligations. Certain information may also be retained for archival, historical, or documentation purposes related to our spiritual and humanitarian activities, where appropriate and lawful. Once the information is no longer required for operational, legal, or archival use, we follow secure procedures to delete, anonymise, or otherwise dispose of it in a manner that prevents unauthorised access, misuse, or disclosure.

8. Your Rights

Subject to applicable laws, you have the right to request access to the personal information you have shared with us, ask for corrections or updates to inaccurate or incomplete details, withdraw consent for optional communications or services, and request deletion of your personal data where legally permissible. To protect your privacy and ensure that requests are genuine, we may require reasonable steps to verify your identity before processing such requests. All requests must be submitted through the contact information provided in this Policy, and we will review and respond within a reasonable time in accordance with applicable legal requirements.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect all voluntarily submitted personal information from unauthorised access, misuse, loss, or alteration. Our systems are designed to ensure secure handling of data, and only authorised personnel with a legitimate need may access such information. Donation payments are processed securely through trusted third-party payment gateways, and we do not store or have access to your card numbers or sensitive financial data. We continually strive to maintain a secure environment for all personal information entrusted to us.

10. Intellectual Property Rights

All content available on or through our website and associated platforms including texts, scriptures, spiritual discourses, photographs, program details, graphics, logos, videos, audio recordings, event materials, design elements, and digital content is the intellectual property of Manav Utthan Sewa Samiti (ManavDharam) or its authorised licensors. Such content is protected under applicable copyright, trademark, and intellectual property laws in India and internationally.

Personal data provided by you does not grant any right or license to copy, reproduce, distribute, modify, share, or commercially exploit our content in any form without prior written consent from the authorized representatives of Manav Utthan Sewa Samiti. Any unauthorized use may result in legal action under applicable laws.

10. Governing Law

This Policy is governed solely by the laws of India. Any questions, interpretations, or disputes arising out of or relating to this Privacy Policy shall be resolved in accordance with the applicable laws of the Republic of India. For all such matters, the courts and competent authorities located in Delhi, India shall have exclusive jurisdiction, and all proceedings shall be conducted only within this legal forum.

11. Updates to This Policy

We may revise or update this Policy from time to time to reflect changes in legal requirements, organizational practices, or service offerings. Any modifications will be posted on our website. Your continued use of our services after such updates will be considered as acceptance of the revised Policy and its terms.

12. Grievance Redressal & Contact

For privacy-related requests or concerns, contact:

Manav Utthan Sewa Samiti
2/12 East Punjabi Bagh, New Delhi – 110026, India
Phone: +91-11-28315232 / +91-8826899811
Email: Office@manavdharam.org